Delivery Options

Shipment processing time

All orders are processed within 2-5 business days if are in stock, rest orders where products are not in stock are processed up to 3-5 weeks. Please verify stock items with team by contact on info@attic-ladders.com. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 
We offer the following shipping methods:
UPS
USA Postal Service

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

https://attic-ladders.com/ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

https://attic-ladders.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


Contact

If you have any questions about the Shipping Policy, please contact us by using the details provided below:

via email at info@attic-ladders.com or by calling (630) 233-4514.

1300 Jarvis Ave, Elk Grove Village, IL 60007.

Based on 42 reviews
74%
(31)
14%
(6)
5%
(2)
2%
(1)
5%
(2)
Great, quality equipment

Very happy. Easy install.

Hand rail

Works perfectly with the attic ladder for extra climbing support

T
Mini Polar - Metal-Wooden Extra Insulated Attic Ladder - 35.5 in. x 19.5 in. - Up to 8.69 feet
Tyler Mangan
Sturdy AF

Incredible ladder. My friend who installed it for me thought so highly of it he is going to get one for his house.

Like custom made

This ladder is exactly what we needed to reach our attic without disturbing the console underneath. The quality is top notch with the wooden steps and the ease of pulling it up and down. We ordered the red handrail for extra support. Only question…why is the latch plastic instead of metal?

Nice ladder

Nice ladder, works well. Instructions were good. Was missing one bolt that I needed to go to the hardware store for,but other than that, perfect.

Accurate title

Ladder was easy to install. Only issue we had was setting spring weight. The instructions were not clear on which one to set.

Was what I needed and worked out well

Very nice

Very nice attic steps. No instructions came with it or that could be found on the website. Finally found a video.

Attic ladders and parts

Great products and service!

Fit Great and has great features

We needed a longer attic ladder length to fit in a shorter space due to prefabbed trusses. The L-ALLE Wooden Attic Ladder worked perfect. Thanks

Ladder purchase

My ladder came in with the plastic cut open and parts missing.

Attic stairs

The ladders are made of good quality materials, the shipping was really fast. I need a few more sets of ladders and I will definitely be buying more from this company.

Shorter than expected

Ladder says 14.5 reach but it was closer to 12. Shipping company they used was terrible. Additionally I submitted an inquiry before I ordered they didn’t respond.

Happy with the ladder.

Only problem I had was that I could never get anyone to answer the phone, I had a couple of questions before I ordered the ladder that I would of liked to talk to someone.

wrong size shipped

You sent 35.5 x 31.5, I ordered 35.5 x 23.5 please contact me for arrangements to send the size I need. [****] Rich Walls

Attic Bliss

Great and smartly constructed attic ladder. I really like the sealed door and latch. The sturdy aluminum ladder is top notch and the wooden box is well made and was easy to install. It fit well between the 24” on center roof trusses. Thanks for a great product.

UNI Metal-Wooden Attic Ladder 31.5" x 27.5"- Up to 8.5 feet

Pretty easy install

Basically followed the guide. I attached the outside blocks the the ladder box, then framed the opening to the overall size. The ladder box dropped in place perfectly. Only problem came after reinstalling the stairs. With the stairs mounted in the topmost hole then wouldn’t clear the box frame so I dropped them down to the middle point and all is well.they are a bit long so some trimming to the bottom section is in order. Overall very pleased.

C
Aluprofi Extra - Aluminum Attic Ladder - 47 in. x 23.5 in. - Up to 9.18 feet
Charles Lu

Good quality ladder that was easy to install by myself. Easy to open and close and feels very stable when deployed. Works great, would recommend! 👍

P
Stallux Termo - Metal-Wooden Basic Insulated Attic Ladder - 43 in. x 27.5 in. - Up to 9.18 feet
Peter MacArthur
Solid ladder

I haven’t installed it yet, but the ladder looks very solid and well made.

Finne

Great ladder for small opening. Easy to install.

IMPRESSED WITH PRODUCT

FIRST TIME INSTALLING THIS PRODUCT FOR A CUSTOMER. LADDER IS WELL BUILT AND MUCH NICER THAN PRODUCTS I HAVE USED IN THE PAST. WILL DEFINITELY PURCHASE AGAIN FOR NEXT ATTIC LADDER JOB.

Received replacement ladder with all parts and full instructions

We waited for contractor to return an install it and it works perfectly now. Customer service is excellent. Thank you